Site Security
Security is one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.
We use WorldPay, a subsidiary of the Royal Bank of Scotland, to process our transactions.
What is WorldPay?
WorldPay is a payment gateway that enables you to pay for your purchase with your credit card, securely over the internet.
How secure is WorldPay?
The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Their public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information. WorldPay also have inbuilt system redundancy and fault tolerance, to provide you with a virtually uninterrupted service 24 hours a day, 7 days a week.
The technical bit...
Transaction Encryption
The transfer of the purchase details from this site to WorldPay are encapsulated using WorldPay's own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL (Secure Socket Layer).
Security for the Shopper
Any communication between you (the shopper) and WorldPay is encrypted to the maximum strength supported by your browser using 128 Bit SSL. You are also protected from fraudulent use of your card in a "card not present" environment, by your card issuer. The card issuers provide the right for shoppers to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.
Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks is regularly audited by the banking authorities to ensure a secure transaction environment. WorldPay also ensure that they stay up-to-date with latest versions of any third-party code they use and continually review their own proprietary code.
How do I know if my payment has gone through?
You will receive a WorldPay transaction confirmation email showing details of the purchase you have made, including a purchase Transaction ID.
